Bothsides
Podcast
Stephen and Jonathan built one of Australia's top finance businesses from nothing — no ads, no cold outreach, just relentless service and a system most people never figure out. They now write over $1.1 billion in loans a year, and in this episode they explain exactly how they did it. But this isn't just a finance conversation. It's a masterclass in scaling a business, building a team that performs without you, and creating the kind of customer experience that makes marketing irrelevant. Whether you're in real estate, sales, running your own business, or just thinking about your next property move — there's something here for you. In this episode: ◾ Why the founders became the biggest bottleneck in their own business — and the leap of faith that fixed it ◾ The "reverse mullet" sales method: how to listen your way to more deals in any industry ◾ How the wealthy buy property before they sell — and why most people don't know this is even possible ◾ Why salary beats commission for building a team that actually cares about customers ◾ The single piece of advice from a Westpac banker that shaped everything (learned at age 19) ◾ What developers need to know right now as the banks return to the market 0:00 Intro 1:37 Suitesides 1:45 Meet Stephen & Jonathan from Catalyst 2:49 How They Wrote Over $1 Billion in Loans 5:20 Breaking the Founder Bottleneck 6:20 Why They Pay Salespeople a Salary Not Commission 7:40 Building a Culture Where Everyone Wins Together 10:17 How to Incentivise a Sales Team Without Losing Hunger 12:13 Remove the Admin, Unlock Your Team's Potential 14:25 The Two Things That Keep Great Staff From Leaving 17:44 Why the Best Person in the Room Changes Everything 19:35 What's Actually Happening in the Market Right Now 21:33 Bridging Loans Explained Simply 23:11 How Bridging Loans Work (With Real Numbers) 26:22 The $26 Million Bridge Deal 28:14 The Plan to Build the Next Generation of Top Performers 29:08 How to Build a Referral Business Without Marketing 30:01 How to Start From Zero and Build Something Real 33:30 Treat Every Lead Like It's Fragile 36:42 Knowledge Builds Trust — Trust Builds Business 38:25 What Actually Makes a Great Salesperson 41:54 The Real Sacrifices Behind Top 1% Success 44:57 Niche Down or Learn Everything? 48:06 The "Reverse Mullet" Sales Technique 55:39 Development Finance: Banks Are Back 1:00:00 How to Run the Perfect Sales Conversation 1:03:36 The Deals That Made Us 1:07:38 How to Outthink the Competition for Your Client
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